Privacy Policy

Etonne Plastic Surgery Clinic ("Etonne") publishes the following policy on the personal information processed through the Lumécel website (lumecel.etonne.kr, "this site"), in accordance with Article 30 of the Personal Information Protection Act (「개인정보 보호법」).

Personal information collected at the clinic in the course of treatment, appointments and consultations (such as medical records) is governed by the privacy policy posted on the premises of Etonne Plastic Surgery Clinic.

• Access logs: stable operation of the site, response to outages and security incidents, and prevention of misuse
• Usage analytics: understanding how the site is used (which pages are read and how often the consultation buttons are pressed) in order to improve it
• Phone consultation contact details and content: guiding the consultation and following up

• Access logs. Retention: 3 months from the date of collection. Basis: Article 41 of the Enforcement Decree of the Protection of Communications Secrets Act (「통신비밀보호법 시행령」).
• Usage analytics data. Retention: 14 months from the date of collection. Basis: Google Analytics data retention settings.
• Phone consultation contact details and content. Retention: the consultation record retention period set out in the privacy policy of Etonne Plastic Surgery Clinic. Basis: clinic policy.

Exceptions apply where specifically required by law or upon a lawful request from an investigative authority.

• Cloudflare, Inc. Outsourced tasks: website hosting, content delivery and security (processing of access logs)
• Google LLC. Outsourced tasks: site usage analytics
• Channel Corporation (주식회사 채널코퍼레이션). Outsourced tasks: providing the online consultation channel (Channel Talk). Consultation content is processed within the Channel Talk service.

This is disclosed through this policy as outsourced processing and storage for the provision of services, in accordance with Article 28-8, Paragraph 1, Item 3 of the Personal Information Protection Act (「개인정보 보호법」). Only the "Items" listed below are transferred. Contact details such as names and phone numbers are not included.

• Items: access logs (IP address, date and time of access, requested URL, browser information) / Recipient (entity and contact): Cloudflare, Inc. (www.cloudflare.com/privacypolicy) / Destination country: United States (via edge servers worldwide) / Timing and method: transmitted automatically over the network when you access the site / Purpose: hosting and security / Retention and use period: as in Article 3 / How to refuse: cannot be refused other than by discontinuing use of the site
• Items: cookie identifiers and usage behavior / Recipient (entity and contact): Google LLC (policies.google.com/privacy) / Destination country: United States / Timing and method: transmitted automatically when a page is viewed / Purpose: usage analytics / Retention and use period: as in Article 3 / How to refuse: by the methods described in Article 7

Google Analytics stores cookies (such as _ga) in your browser for usage statistics. You can refuse or delete cookies in your browser settings, or install the blocking tool provided by Google (Google Analytics Opt-out Browser Add-on) to opt out of collection. Refusing does not restrict your use of the site.

Electronic files are deleted in a way that makes recovery impossible, and paper documents are shredded or incinerated. Access logs and analytics data processed by our service providers are deleted automatically when each provider's retention period expires.

Requests may be made in writing, by phone or by email using the contact details in Article 11, and Etonne will act on them without delay. The legal representative of a child under 14 may exercise the same rights with respect to the child's personal information.

• Encryption in transit (HTTPS and HSTS)
• Access logs are processed within the hosting provider's security framework, and within Etonne only the Privacy Officer may view them
• Consultation records at the clinic are managed under the internal management plan of Etonne Plastic Surgery Clinic

• Privacy Officer. Dr. Cho Jeong-mok, Director
• Contact. 02-518-9990 · info@etonne.kr

• Personal Information Infringement Report Center (개인정보침해신고센터): 118 (no area code) · privacy.kisa.or.kr
• Personal Information Dispute Mediation Committee (개인정보분쟁조정위원회): 1833-6972 · kopico.go.kr
• Supreme Prosecutors' Office Cyber Investigation Division (대검찰청 사이버수사과): 1301 · Cyber Investigation Bureau, Korean National Police Agency (경찰청 사이버수사국): 182

If the content changes, the changes will be announced on this page at least 7 days before they take effect.